Support

In Me, tap Connect next to Strava. You'll be taken to Strava to approve access, then back to Teipa. Your recent activities start arriving straight away; older history follows in the background.

Pull down on Workouts to sync. If it still isn't there, check that the activity finished uploading to Strava. Teipa imports from Strava, so a run that isn't on Strava can't reach Teipa.

Teipa doesn't assume. New runs wait in Workouts until you add them to a prep, so a walk or a commute doesn't end up in your marathon build. You can also dismiss a run you don't want to see, and restore it later.

Open the prep and choose Close prep. Teipa asks three optional questions, then the prep closes and the poster is ready to export — print size or Stories size. You can also export the poster before closing.

In Me, tap Disconnect next to Strava. You can also revoke access from Strava under Settings → My Apps. Runs already imported stay in Teipa until you delete them.

In Me, choose Delete account and data. This permanently deletes your account, your preps, runs, notes and photos, and revokes Teipa's access to Strava. It can't be undone.

On the sign-in screen, tap Forgot? next to the password field and follow the link in the email we send you.